Our success as a Company relies on us providing the best possible customer service. At StayHosted we have continuously striven to exceed our customers' expectations and invested in Support as one of our key priorities through our excellent Ticket System, LiveHelp, Flash Tutorials and functional Billing System.
Every hosting company makes promises about their support, many do not deliver - one thing you can be assured of is that time after time we will deliver the superior service you deserve as one of our valued customers.
Please use our comprehensive Support Center to submit a ticket for all sales, support and billing enquiries, read the latest News, view our Knowledge Base and Troubleshooter.
Community Forums
You can always find our Support Team here along with other clients willing to lend a helping hand with any issues
Department Email
Pre-Sales Enquiries:
sales@stayhosted.com
Technical Support:
support@stayhosted.com
Billing Enquiries:
billing@stayhosted.com
Abuse Reports:
abuse@stayhosted.com
Billing Area
Login to our account center to edit or update your billing information, print out an invoice or upgrade a package.
Flash Tutorials
Need help using cPanel, WHM, changing your DNS and FTP issues or Domain management questions? Our interactive Flash tutorials are very easy to use.
Frequently Asked Questions
Answers to your most frequently asked questions (FAQ's) can be found here:
DNS Settings
Shared Hosting - update your Domain Name Servers (DNS) to use the following nameservers:
You can always find our Support Team here along with other clients willing to lend a helping hand with any issues
